Welcome to MessageCollab

Completely connected to your business

Communication for the customer on their terms,

Streamlined for you.

MessageCollab's difference is conversational

MessageCollab’s enables you to talk with (not at) your customers. Supercharge revenue by automating two-way text message conversations that cut through the noise and feel human.

Expedited Sales & Support via Instant Messaging

Empower teams with the revolutionary speed of messaging and start closing deals & tickets 3x faster.

A Holistic View of Customer Conversations

Create extraordinary customer profiles with all messaging, webchat, sms & email interactions merged into a single contact.

Your Customers Favorite Channels, One API

Send alerts, updates or promotions with the dependability of SMS, over any channel, maintaining just one API.

Empower teams with the revolutionary speed of messaging and start closing deals & tickets 3x faster.

Create extraordinary customer profiles with all messaging, webchat, sms & email interactions merged into a single contact.

Send alerts, updates or promotions with the dependability of SMS, over any channel, maintaining just one API.

Message more, work less

Easy automations like tagging, assigning or even replying to messages. Services displayed with icons and text.

All your customer chats in one place

A single story for every customer from one source, no matter the channel
Contact Import
Omni-channel Chat History
Contact & Segment Manager
Tagging & Custom Fields
Real-time Analytics Dashboard

Collaborate and respond lightning fast

Email, App & Desktop Notifications
Send & Read Receipts
Comments (Note) & @mentions
Chat Assignment & Transfer
Canned Responses (Snippets)
Shared & individual inboxes
Multiple Roles: Admin, Manager, Agent
Granular Permission Control

Make Customer Service Your Strongest Asset.

Let us convert your old ticketing software today and you can start delivering the personal experiences your customers deserve faster
available where your customers want it, on email, phone, chat, social and messaging apps.